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How We Protect Your Data

Your account, payment details and gaming history remain private. We use industry-standard encryption and comply with data-protection laws for Malaysia.

Encrypted account securityLocal payment protectionTransparent data handling

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Your Privacy Rights

818king Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

818king collects only what we need to run your account, process withdrawals, and comply with local law. We store your data on secure servers and retain it only as long as necessary. Access to your information depends on local law and is available where local law

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permits. When you request your data, request deletion, or ask us to correct details, we respond within seven business days. Payment information — your Touch 'n Go, GrabPay, Boost dan FPX details — is never shared with third parties without your permission. We use cookies to
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remember your login and improve the lobby experience; you can manage these in your browser settings.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUT

Contact 818king Support

Questions about your data or privacy? Our team is ready to help you understand how we handle your information and your rights under local law.

HOW WE HANDLE YOUR TRUST

Data Security & Your Control

We invest in encryption, regular security audits, and strict access controls so only authorised staff touch your data.

Encryption & Storage

All data travels over TLS connections and rests in encrypted databases. Backups are stored offline and tested quarterly to ensure recovery if needed.

Access Control

Only named staff members with security clearance access your account. Every access is logged and reviewed monthly. You can request a log of who viewed your data.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to see how players use the lobby. You can disable non-essential cookies anytime; essential ones keep your account secure.

Data Retention

We keep your account data while you play. After closure, we retain transaction records for seven years to comply with Malaysian law, then delete everything else.

Your Rights

Request a copy of your data, ask us to correct errors, or ask for deletion where local law permits. All requests are handled without delay and at no charge.

Breach Response

If we discover a security issue, we notify affected players within 48 hours and advise on protective steps. We report breaches to authorities as required by law.

Privacy Questions Answered

Players in Petaling Jaya and across Malaysia often ask how their data stays safe and what control they have. Here are the answers.

We collect your name, email, phone number, and date of birth to verify your age and identity. We also record your deposit and withdrawal history, game activity, and device information. All of this stays within your account; we never sell it or share it with advertisers.

Account details are deleted within 30 days of closure. Transaction history is kept for seven years to meet anti-money-laundering requirements, then permanently removed. You can request a copy of all your data before deletion.

Yes. Payments are processed by certified payment providers and tokenised so we never store your card or account number. Each withdrawal request requires two-factor confirmation from you, adding a second security layer.

Not without your permission. We share data with payment processors and hosting providers only as needed to run the service. We never sell your information. We may share anonymised data with analytics partners to improve the lobby.

Go to Account Settings > Privacy & Data, then select 'Request My Data'. We compile your information and email it to you within seven days in a readable format. You can also contact [email protected] with your request.

We notify all affected players within 48 hours and advise on protective steps. We also report the incident to relevant authorities and provide a free credit-monitoring service for 12 months if payment data was compromised.

Session cookies keep you logged in and remember your lobby preferences. Analytics cookies help us see which games are popular and where players run into trouble. Essential cookies cannot be disabled as they secure your account. You can opt out of analytics cookies anytime in your settings.

How We Protect Your Data

Contact 818king Support

Data Security & Your Control

Encryption & Storage

Access Control

Cookie Policy

Data Retention

Your Rights

Breach Response

Privacy Questions Answered

01 What personal information does 818king collect?

02 How long do you keep my data after I close my account?

03 Are my Touch 'n Go, GrabPay, and Boost dan FPX payments secure?

04 Can 818king share my data with third parties?

05 How do I request a copy of my personal data?

06 What happens if 818king has a data breach?

07 How do cookies work on 818king?

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